Reception opening hours: Reception staff go off duty at 10.30 pm. If you think you will arrive after 10.30pm please get in touch so we can arrange for you to be sent the door entry code and let you know where to collect your keys.
Breakfast: All room tariffs include breakfast. Breakfast is served from 7 am to 9.30 am Mondays to Saturdays, and from 8 am to 10.30 am on Sundays. Please see notices about breakfast times on Bank Holidays.
Keys: A set of a front door key and a room key will be given to all guests on arrival. You will need to keep your key set with you for the duration of your stay. The key set will need to be returned no later than 10.30AM on the day of your departure. A charge of £25 will be due for any set of keys lost or not returned on check-out.
Please note that we do not have a lift (elevator). Staff will assist with luggage if possible, but may not be able to carry large or heavy items upstairs.
Children: Children under the age of 16 cannot stay in a room alone and must be accompanied by an adult.
Please note that telephone calls to The Penn Club may be recorded.