21-23 Bedford Place | London | WC1B 5JJ
+44 (0)20 7636 4718

Privacy Policy

Introduction

This privacy policy gives you information on:

  • Why we collect your personal information
  • The information we hold, how we use it and how we keep it secure and
  • The circumstances under which we delete this information

The Penn Club is committed to protecting any personal information that we collect concerning you. We recognise that it is your information.

Types of Personal Information we collect

We collect the minimum amount of information that we need to run The Penn Club effectively. This information comes directly from the information you provide in your Membership Application form, when you contact us with an enquiry or to make a reservation.

Processing and consent

When we ask for personal data we will outline how we will use and manage it and, where appropriate, ask for your consent to do so.

We will not use this personal data for other purposes without asking your permission. We will not keep this information for longer than necessary. We will not use third parties to process your data without taking reasonable steps to ensure they comply with UK Data Protection legislation and EU General Data Protection Regulation.

We will never sell your data to third parties.

How we collect data

The Penn Club collects personal data through

  • Membership application forms
  • Booking forms
  • Contact forms
  • Job application forms
  • Surveys
  • Customers database

We will ensure that all personal information supplied is held in accordance with EU General Data Protection Regulation and UK Data Protection legislation.

Data location and security

The Penn Club is committed to protecting and safeguarding the personal information you entrust to us. Your personal data is collected and stored securely subject to appropriate security measures and is protected against misuse.

We will keep your information only for as long as is necessary subject to regulatory requirements and for the purposes set out in this privacy policy or to fulfil our legal obligations. We will not and do not want to keep more information than we need or for longer than we need.

If you are a member we will delete your personal information from our electronic files and databases when:

  • you notify us that you want to end your membership of The Penn Club *;
  • 3 years after the expiry of your membership should we not receive any instructions from you to the contrary
  • you notify us that you withdraw consent for us to hold your data (this option would trigger your resignation as you cannot be a member of the Club if the Club cannot hold your personal details on file)

If you are a non-member we will delete your personal information from our electronic files and databases when:

  • you notify us that you withdraw consent for us to hold your data *

Your personal data is held in electronic form. Electronic data is held on secure servers operated by The Penn Club, and in some circumstances, on servers owned by third-party contractors. We ensure that any third party contractors we use comply with the UK Data Protection legislation and EU General Data Protection Regulations. We do not transfer your data outside the EEA. Membership application forms and other data in paper form is held securely and destroyed securely.

* For us to comply with regulatory information requirements from the Inland Revenue, for example, we may need to keep hold of your data for a specific period. After this period, the data will be destroyed.

Your rights over your data

If you have any queries, wish to make a subject access request to view your personal data held by us or wish to withdraw permission for use of your data or to update the data we hold for you, please contact us: info@pennclub.co.uk or call on 020 7636 4718.

Cookies

Cookies are text files stored on your computer, and accessible only to the websites which create them.

Our website may from time to time use cookies and log files:

  • for statistical analysis
  • to understand user behaviour
  • to administer the site
  • to tailor the information presented to a user based on their preferences,
    and to improve the user experience

Any information gathered by our use of cookies is compiled on an aggregate, anonymous basis.

Most web browsers automatically accept cookies. You may delete, or disable cookies by following the instructions at http://www.allaboutcookies.org/manage-cookies/. Please note that you may not be able to take full advantage of a website if you disable cookies. Our website uses cookies to keep you logged in, so disabling cookies may impair your experience of the service.

Further information about cookies can be found on the Interactive Advertising Bureau’s website http://www.allaboutcookies.org.

Social media

If you share our content through social media by liking us on Facebook it will record that you have done so. They may set a cookie for this purpose.

In some cases, where a page on our website includes content from a social network such as a Facebook comments box, those services may set a cookie even where you do not click a button. As is the case for all cookies, we cannot access those set by social networks. Social networks cannot access cookies we set ourselves.

Log files

Our systems automatically gather some anonymous information about visitors, including IP addresses, browser type, language, and the times and dates of webpage visits. The data collected does not include personally identifiable information. It is used, as described above, for statistical analysis, to understand user behaviour, and to administer the site.

Google Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html.

External links

The Penn Club website contains links to websites operated by third parties under different privacy policies.  Should you choose one of those links, you will be leaving The Penn Club website and this privacy notice will no longer apply.

Changes to this notice

Any updates or changes to this policy will be posted on The Penn Club website.

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